You've received conduct appraisals from your boss, but have you ever considered obtaining 360-degree feedback? If you haven't, it can be a good way to find out the perceptions others hold of you and can provide interesting information on areas for enhancement.
360-Degree Feedback Defined
The typical feedback method most people are familiar with is top-down feedback from management. 360-degree feedback is different in that it obtains performance and behavior opinions from people located all around you, from your manager to your colleague to subordinates. Subordinates could be those who report directly to you or people who, say, worked on a project team that you led. 360-degree feedback is generally used as a developmental tool, with the feedback provided anonymously and consolidated into an overall report.
Why You Should Get A Consultation
The idea is to obtain a full circle of feedback from people all around you, so you can gain a better knowing of how people identify you and how your behavior affects others. The feedback you receive can help you determine if your perception of yourself is similar to or different from the perception others hold of you. It can help you learn things about yourself that you might not have known and provide insights that allow you to adjust certain conducts. You can use the information and insights as you create (or update) your personal development plan.
An Example Of Employing The Feedback
"Bob" was a marketing manager who aspired to move into a people managing role. As part of his career development, he signed up for a training course that included an online 360-degree assessment. Bob had envisioned himself as a knowledgeable employee whom others liked and sought out to take part on project teams.
However, the assessment results showed Bob that others recognized him differently from his perception of himself. A majority of the feedback deemed Bob to be so analytical and detail-oriented that he often lost sight of the big picture and the end goals of projects. Feedback cited situations of Bob's highly analytical style causing team arguments and delaying projects, due to his inability to make decisions. While others valued him for being highly knowledgeable, their perceptions were that Bob tended to devalue the contributions of others, to the point of being disrespectful in meetings by interrupting and even speaking over others when they were trying to talk.
From this feedback, Bob realized that his perception of his behavior didn't match the perception of those around him. Armed with this information, he was able to create a career development plan that included actions to help him better facilitate meetings, training on different social styles and how to better flex his style to others, and the expertise and skills he would need to be able to demonstrate to move properly into a people management role.
Who To Choose To Deliver Feedback
My suggestion is to choose a variety of people, from current and former co-workers to current and former assistants, and even current and former managers. Don't play it safe by choosing only people who know and love you. Your goal is to obtain feedback that you can then use to work on your career growth and development, so choose people who are some of your biggest critics-- that's what I like to do. By choosing some of my biggest critics, I obtain knowledge on how these people perceive me, making it more transparent for me to see where I stand with them. I then use the information to establish areas for enhancement and on ways I might be able to change their perception of me, if it's needed.
If your company doesn't have a leadership program that includes a 360-degree assessment, one of the best things you can do is what "Bob" did-- sign up for an external development course that includes the assessment as part of the program. For example, Franklin Covey currently includes 360-degree assessments in three of their development programs:
- 7 Habits Benchmark: The 7 Habits of Highly Effective People Signature Program
- tQ (Trust Quotient): Leading at the Speed of Trust
- LQ (Leadership Quotient): Leadership: Great Leaders, Great Teams, Great Results
Before you sign up for a development program, check with your manager to see if he or she has any money in the budget for training expenses. In some companies, a certain budget amount is allocated each year to training activities, so you might be able to gain permission to expense part or even all of the program cost.
How To Obtain A 360-Degree Assessment
Check with your HR organization about enrollment in an internal leadership development program that includes a 360-degree feedback survey, support in being aware of the feedback, as well as how to use it as input into your career development plan.
Source: Forbes.com
Leadership skills can play a large role in career development. Often, your technical skills can only take you so far. To help you move forward in your career, you need soft skills such as the ability to be a good leader. Therefore, leadership skills are considered to be important traits which can help you get to the top of your career field. You're more likely to be hired or get a promotion if you've been successful in leadership roles in your professional or personal life.
Few people are born to be leaders. Most of us need to practice being a good leader, and that's why leadership development is so important. There are many different types of leadership, and there are many skillsets that can help you become a successful leader.
Taking Initiative
Most bosses will assign their employees tasks that the employees have proven to be adept at. Therefore, don't wait to take on more responsibilities. Go above and beyond at your current position. A good way to develop your skills is to take on extra projects outside of your job description. Remember, the more work you do, the more you are learning. Learning more and taking on more responsibility can help move you into a leadership role in your workplace.
Critical Thinking
To be hired for a high-profile job, you will need to be a critical thinker. Good leaders are able to foresee potential problems before they happen. They can then develop ways to prevent the problems from happening. Good leaders are also aware of potential opportunities and take advantage of them to benefit the company and employees.
Listening Effectively
One of the most important skills for a leader is listening. Without listening skills, you are not able to get feedback from others and get a sense of what team members like about the projects they work on. Feedback is key. To listen effectively, you need to maintain eye contact, avoid distractions and respond appropriately. Keep in mind, communication is not only about verbal communication. Be aware of body language and gestures to determine what people are really saying.
Motivate Others
"If your actions inspire others to dream more, learn more, do more and become more, you are a leader," said John Quincy Adams. A true leader should positively influence people. When employees or coworkers lose their ambitions and passions, a true leader can energize and motivate them. How do leaders motivate people? First, they know what people need and want. For example, if an employee loses motivation because he or she thinks his or her hard work is not being recognized, a good leader will talk to that person and offer the recognition that is deserved.
Sometimes, people lose their motivation because they are facing difficulties, tired of doing the same repetitive tasks or disappointed they are not being asked to get involved. As a leader, you should talk to him or her, ask him or her what's going on, and share your personal stories with him or her to encourage him or her to get involved.
Discipline
Discipline is required to achieve goals. Even if you have a vision or a good idea, it's useless without discipline. If you want to execute a plan effectively, you need discipline. Take the following scenario into consideration. You and your team want to create a business plan to attract investors. You have lots of ideas for the business plan, but none of you did the actual work. When it's time to present the proposal, you will have no actionable goals to present to potential investors. To be a good leader, you need to be self-disciplined and make sure others on your team are disciplined too.
Constant Learning
"Leadership and learning are indispensable to each other," said John F. Kennedy. When things are changing rapidly, it is important to constantly learn and challenge yourself.
Know How to Delegate
"The best executive is the one who has sense enough to pick good men to do what he wants done, and self-restraint to keep from meddling with them while they do it," said Theodore Roosevelt. A successful leader won't micro-manage. Delegate work to your employees and let them feel empowered. If you do this, they will feel more involved and have more opportunity to develop new skills. Delegating will allow you to better concentrate on the goals you need to achieve yourself. If you are a project leader, you are still responsible for the work in the end. This is why it is important to oversee the project when delegating.
Handling Conflicts
Leaders have to know how to handle difficult people and resolve conflicts. If an employee doesn't work to the best of his or her ability and brings a negative attitude to work, leaders have to step up and talk to that person in private. Leaders have to be honest and straight to the point. This requires a lot of courage. It is not easy to point out a problem or fire someone. Always listen to the employee's side of the story before you reach a conclusion.
Be a Follower
Leaders should learn to recognize the value of team members, learn from them and encourage other team members to learn from them. Learn things that you didn't know from a person who specializes in that area.
The Bottom Line
Good leadership skills are essential to career development. "The key to successful leadership today is influence, not authority," said Ken Blanchard. If you want to improve your leadership skills, think about what actions you can take to be more influential. If you are already a leader, think about how you can influence others.
Original story - How To Improve Your Leadership Skills
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